Privacy Policy

Contents

Privacy Policy

Shimizu Glass Co., Ltd. (“the Company”) establishes this Privacy Policy (“this Policy”) to ensure proper handling of personal information in accordance with the Act on the Protection of Personal Information and other applicable guidelines.

1. Definition of Personal Information

“Personal information” refers to information about a living individual that can identify a specific person, such as name, date of birth, or other identifiers, as defined under the Act on the Protection of Personal Information. It also includes information that can be combined with other data to identify an individual.

2. Collection of Personal Information

When you make inquiries or submit applications through this website, the Company may request the following personal information. We collect such information by lawful and fair means after clearly specifying the purpose of use.

Information collected on this website may include, but is not limited to:

Name and phonetic spelling (Furigana)
Postal code and address
Telephone number
Email address
Delivery address
Order numbers and payment information for online shop transactions
Transaction and inquiry history with the Company
Other information that may be used to identify an individual

3. Use of Personal Information

Personal information provided by customers through this website will be used for the following purposes:

Responding to inquiries
Processing orders
Managing shipments
Managing event registrations
Notifying customers of important information
Providing information about new products, events, and services
Other related administrative operations

4. Disclosure of Personal Information to Third Parties

We do not disclose or provide personal information to third parties without the customer’s consent, except in the following cases:

When necessary to protect life, safety, or property and obtaining consent is difficult
When necessary to improve public health or promote the healthy development of children and obtaining consent is difficult
When cooperation with a national or local government agency is required by law, and obtaining consent may impede the execution of such duties

5. Security Management Measures

We take reasonable organizational, physical, personnel, and technical measures to prevent unauthorized access, loss, alteration, or leakage of personal information, and we handle such information appropriately in accordance with applicable laws and regulations.

6. Correction and Deletion of Personal Information

To request correction or deletion of your personal information, please contact us using the details below. We will respond promptly after verifying your identity.

7. Use of Cookies

This website may use cookies to improve user experience. Cookies used on this website do not directly identify individuals and do not infringe on your privacy. You may disable cookies through your browser settings if you prefer.

8. Use of SSL

This website uses SSL (Secure Sockets Layer) encryption when personal information is entered, to ensure secure transmission and prevent interception or tampering.

9. External Links

We are not responsible for the handling of personal information or the content of external websites linked from this site. Please review the privacy policies of those websites separately.

10. Changes to This Privacy Policy

We may revise this Privacy Policy due to changes in our services or applicable laws. Updates to this Policy will be posted on this website.

11. Additional Provisions for Residents of the European Economic Area (EEA)

If you reside in the European Economic Area (EEA), the following provisions apply in addition to the terms above, in accordance with the General Data Protection Regulation (GDPR).

11.1 Legal Basis for Processing Personal Data

The Company processes your personal data based on one or more of the following legal bases under the GDPR:

Performance of a Contract: Processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract (e.g., processing orders, delivering products, handling payments).
Consent: You have given consent for one or more specific purposes (e.g., receiving newsletters, use of analytical cookies). You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Legitimate Interests: Processing is necessary for the purposes of the Company’s legitimate interests, provided such interests are not overridden by your fundamental rights and freedoms (e.g., improving our website, preventing fraud, ensuring security).
Legal Obligation: Processing is necessary to comply with a legal obligation to which the Company is subject.

11.2 Your Rights under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right of Access: To obtain confirmation of whether your personal data is being processed and to access such data.
Right to Rectification: To request correction of inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”): To request deletion of your personal data under certain conditions.
Right to Restriction of Processing: To request that the processing of your personal data be restricted under certain conditions.
Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: To object to processing based on legitimate interests or for direct marketing purposes.

To exercise these rights, please contact us using the “Contact Details” provided below.

11.3 Cross-Border Data Transfers

The Company is located in Japan. Personal data collected through this website will be transferred to and processed in Japan. Japan is subject to the European Commission’s adequacy decision, including the Supplementary Rules adopted by the Japanese government, recognizing that Japan ensures an adequate level of protection for personal data.

11.4 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable laws and regulations.

11.5 Right to Lodge a Complaint

If you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with a data protection supervisory authority, particularly in the EEA member state of your habitual residence, place of work, or place of the alleged infringement.

Contact Details
Shimizu Glass Co., Ltd.
Person in Charge: Michiyo Shimizu
Postal Code: 124-0006
Address: 4-64-7 Horikiri, Katsushika-ku, Tokyo
Telephone: +81-3-3690-1205
Website Address: https://en.shimizuglass.com/

Use of Google Analytics This website uses “Google Analytics”, a web analytics tool provided by Google. Google Analytics uses cookies to collect data. This data is collected anonymously and does not identify individuals. You can opt out of this data collection by disabling cookies; please check your browser settings. For further details regarding these terms, please refer to the Google Analytics Terms of Service page (https://marketingplatform.google.com/about/analytics/terms/us/) and the Google Privacy & Terms page (https://policies.google.com/technologies/partner-sites?hl=en).